Shipping Questions
How long does shipping takes
Your order will be processed within 1-2 days after it has been placed then you will receive an email confirming that your order has been shipped.
We have a flat fee of $5 to ship anywhere in the U.S.
Where does my order ship from
Your order is shipped from Fort Worth, Texas!
Do you restock items?
Rarely, but if we see that an item is selling fast, we will restock as fast as we can to keep up with demand.
Return and Exchanges
What is your return policy
We want you to be 100% satisfied with your purchase.
Returns sent back to us within 10 days of receiving the item are eligible for a full refund or exchange, exceptions may apply.
Items must be unworn with tags attached.
All orders placed with a promotional sale, discount code, or under the Clearance section are FINAL SALE. These items are not eligible for return.
The following items are final sale: jewelry, hats, accessories, candles, gift cards, and all sale items.
Shipping costs are non-refundable.
What is your exchange policy
We want you to be 100% satisfied with your purchase.
Exchanges sent back to us within 10 days of receiving the item are eligible for a full refund or exchange, exceptions may apply.
Items must be unworn with tags attached.
All orders placed with a promotional sale, discount code, or under the Clearance section are FINAL SALE. These items are not eligible for exchange.
The following items are final sale jewelry, hats, accessories, candles, gift cards, and all sale items.
Shipping costs are non-refundable.
How much is the return shipping fee
We do not provide return labels, you can return merchandise using whichever shipping services at your cost that works best for you.
Returns can be sent to the following address :
MMV Boutique 1455 West Magnolia Ave Suite 109, Fort Worth TX 76104
When will I receive my refund
As soon as we receive the product, we refund you minus the original shipping costs. It may take your bank 3-5 days to process the refund.
Care and materials
I'm not sure of my size
We suggest you read the description for each item closely. We give sizing recommendations so you know how to order. For example, we may say the item is True To Size or we may recommend to Size Up, meaning if you wear a Small we recommend you Size Up to a Medium.
Do you offer a warranty
Yes, if for any reason, your item is damaged due to factory defect, we will honor a 100% refund or exchange.
How do I care for my clothing
We recommend you follow the care instructions on the garment for washing recommendations.
Where is my clothing made
Most of our clothing is made in the USA, while the fabric may be sourced from over seas, the actual construction of the garment will be in the USA. Garment will say Made in China, etc. because that is where the actual fabric is made.
Dind't find what you were looking for? Feel free to contact us at any time!